Thank you for choosing LunYuan Living.

This Shipping Policy explains our order processing and delivery practices for purchases made through lunyuanliving.com, operated by Xinzheng Luyuan E-commerce Store (Individual Business).

1. Order Processing

Orders are processed after payment confirmation.

Processing includes:

• Order verification
• Product preparation
• Packaging preparation

Processing times may vary depending on product availability and order volume.

2. Delivery Time

Delivery times may vary depending on:

• Destination location
• Shipping method
• Transportation conditions
• Holidays
• Other external factors

Estimated delivery times are provided as general guidance.

3. Shipping Information

Customers are responsible for providing accurate shipping information.

Incorrect information may result in delays or delivery issues.

4. Tracking Information

When tracking information is available, it will be provided through applicable order or shipping notifications.

Tracking updates may require additional time after shipment.

5. Shipping Delays

Delays may occur due to:

• Weather conditions
• Customs procedures
• Transportation delays
• Other circumstances outside our control

6. Lost or Damaged Packages

If your package has delivery issues, please contact us with your order information.

We will review the situation and provide assistance.